Privacy Policy

Effective Date: May 2025

 

Your data stays yours. We store it securely, never sell or share it without your permission, and comply with GDPR and Swiss law. You can request access or deletion anytime.

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What Data We Collect

We collect your name, email, and any documents you upload. Usage data (like time spent in the app) may also be collected to improve the service.

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How We Use Your Data

We use your data to deliver services, provide AI-based contract insights, and improve app features. We never sell your data.

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AI and Document Processing

Documents you upload may be processed using AI (OpenAI models on Microsoft Azure). Data is encrypted and used solely to provide you insights. We don’t train AI models on your data.

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Data Sharing

We never share personal data with third parties unless required by law or with your explicit consent. Aggregated, anonymized data may be used for analytics.

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Your Rights

You can access, correct, or delete your personal data anytime. Contact us to exercise your rights under GDPR and Swiss law.

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Data Retention

We retain your data only as long as necessary to provide the service or comply with legal obligations. You can delete your account to remove your data.

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Security Measures

All data is stored securely using industry-standard encryption. We regularly monitor and update our systems to protect against unauthorized access.

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International Transfers

Our servers are located in Switzerland and the EU. If data is transferred outside these regions, it is protected under standard contractual clauses.

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Changes to This Policy

We may update this Privacy Policy to reflect changes in the law or our practices. We’ll notify you of major changes through the app or email.

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Contact

Trustbook AG is the data controller responsible for your personal data under this policy. Contact us at support@trustbook.ai or write to:
Trustbook AG, Hedwigsteig 5, 8032 Zürich, Switzerland.

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Legal Basis for Processing

We process your personal data based on your consent, our contract with you, or our legitimate interests to improve and protect our services. You may withdraw consent at any time.

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Children’s Privacy

Trustbook is not intended for users under 16 years old. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to request deletion.

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See our Terms of Use for more.